Shipping Information

We do our utmost to dispatch all orders within seven (7) days of receipt, subject to stock availability and credit card authorization. While we do our best to fill orders quickly, the date of the shipment may be delayed due to volume of orders received and product availability. All North American deliveries are sent via courier and generally arrive within one week of shipping date. Overseas deliveries will take a little longer and are sent Express Post unless otherwise specified.

All shipments outside of Canada may be subject to customs delays and separate duty charges which are the responsibility of the purchaser.

Delivery Charges

REGULAR service


CANADA $15 (5 – 7 days) $25 (2 – 3 days)
USA $25 (5 – 7 days) $85 (2 – 3 days)
WORLDWIDE $85 (7+ days)

Delivery Address

A SIGNATURE WILL BE REQUIRED UPON DELIVERY. For this reason, please provide us with an address where a signature is attainable. Deliveries will be made Monday through Friday, during business hours.

Should you wish to have the items delivered to an alternative address, please state this in the “shipping address” section of the Check out process. Items which are being sent to an address other than that of the card billing address may be subject to confirmation with the card holder.

Returns and Exchanges

Mail Order ReturnsWe are happy to accept any items for exchange or refund within 30 days with your receipt, provided the items have not been washed, worn or otherwise damaged. Beyond that time, a credit or exchange may be given on current merchandise. If a receipt cannot be provided we reserve the right to refuse an exchange or refund. NO RETURNS or EXCHANGES on underwear. Discounted items are FINAL SALE. Exchanged may be allowed at our discretion but we are unable to offer a refund. Please return items to:

PO BOX 99900 VL 745 439

Any items being returned from outside Canada must indicate “RETURNING GOODS” on any customs documentation.